Overview
Blue Collar Motor Group ("BCMG," "we," "us," or "our") respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit bcmg.it.com, submit a service request, call or email us, or communicate with us by text message.
Information we collect
We may collect information that you provide directly, including:
- Your name, telephone number, and email address.
- Your preferred contact method.
- Vehicle information, such as year, make, model, mileage, and service concerns.
- Messages, photos, documents, and other information you choose to send us.
- Communication preferences and records of your consent.
When you use our website, we may also receive basic technical information such as your IP address, browser type, device type, referring page, and the date and time of your visit. We use this information to operate, secure, and improve the website.
How we use information
We may use information to:
- Respond to inquiries and service requests.
- Discuss vehicle concerns, appointments, estimates, repairs, invoices, and customer support.
- Send service-related communications you request or consent to receive.
- Operate, protect, troubleshoot, and improve our website and business.
- Comply with legal obligations and enforce our agreements.
SMS and mobile information
Our optional SMS consent is: “I agree to receive SMS messages from Blue Collar Motor Group about my service request, appointments, estimates, repairs, invoices, and customer care. Message frequency varies. Message and data rates may apply. Reply STOP to opt out or HELP for help. Consent is not a condition of purchase. See our Privacy Policy and Terms & Conditions.”
The SMS checkbox is optional and unchecked by default. You may submit a service request or purchase goods or services without consenting to SMS messages. If you do not opt in, we may contact you by a non-SMS method you requested.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing with subcontractors in support services, such as customer service, is permitted. All other use-case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
How we disclose information
We may disclose information to vendors and service providers that help us host our website, process service requests, deliver communications, provide customer support, maintain business records, or protect our systems. These providers may use information only to perform services for us or as permitted by law.
We may also disclose information when required by law, to protect the rights and safety of BCMG or others, in connection with a business transfer, or when you direct or authorize us to do so. We do not sell your personal information.
Retention and security
We retain information for as long as reasonably necessary to provide services, maintain business and legal records, resolve disputes, and meet our obligations. We use reasonable administrative, technical, and physical safeguards, but no method of transmission or storage is completely secure.
Your choices
You may choose not to provide optional information. You may ask us to review, correct, or delete personal information by contacting us, subject to legal and operational retention requirements. To stop text messages, reply STOP. You may still receive non-SMS communications when necessary to complete a request or transaction.
Children's privacy
Our website and services are not directed to children under 13, and we do not knowingly collect personal information from children under 13.
Changes to this policy
We may update this Privacy Policy from time to time. We will post the updated policy here and revise the effective date above.
Contact us
Questions or privacy requests may be directed to:
Blue Collar Motor Group
Orem, Utah 84057
contact@bcmg.it.com
(801) 675-4391